Responsible design for well-being online

[ UUID ] d860ae3e-aa1f-47b7-840a-79da0355d3cd

[ Session Name ] Responsible design for well-being online [ Primary Space ] Digital Inclusion [ Secondary Space ] Web Literacy

[ Submitter's Name ] Kate Coughlan [ Submitter's Affiliated Organisation ] BBC

[ Other Facilitator 1's Name ] Emily Hawes

What will happen in your session?

I will share a short summary of my research into the impact of digital product and experience design on mental health and well-being. Participants will be invited to engage with the research and discuss their own interpretations of it, and to come up with ideas to improve digital design for everyone. The research shows that the persuasive design commonly used online can cause unintended negative consequences, from anxiety to isolation, distraction to guilt, social pressure and stress. These are felt most acutely by more vulnerable members of society, including younger people and people with existing mental health conditions, and can have a profound effect on our health and well-being.

What is the goal or outcome of your session?

Participants will gain an understanding of the design techniques which can have unintended negative consequences for users, and the gaps in digital product design that could be addressed. Participants will have the opportunity to think about these issues from a personal and professional perspective. We will have a public debate about the way our digital world is designed – that is, designed to serve the interests of someone other than ourselves. We’ll invite all attendees all to take on the challenge in whatever way they can – whether a maker, designer or user of digital services. We'll leave the session with a collection of reflections and ideas of things that could be done to make a change.

If your session requires additional materials or electronic equipment, please outline your needs.

Post it notes Flip charts Marker pens projector or screen for presentation

Time needed

60 mins