Recent comments in /f/tifu

TwinklyDoor t1_j8heie1 wrote

I have a strong accent and I moved to a part of the country that it was common to have a totally different but equally as strong accent. Even though me and my neighbours were all speaking the same language, we could barely understand what each other were saying, no one was offended, it was funny. It’s not racist, sometimes people are hard to understand with strong accents. If you’re worried about the fact you mistook him for a telesalesman, the amount of scam calls people get these days, it’s understandable. I expect the staff at the restaurant had a good laugh over it and weren’t offended. Don’t worry so much.

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goosegirl86 t1_j8heclp wrote

Yeah same dealio. His outbound stats were atrocious. He would laugh and joke about it, but it had to suck a bit there.

We didn’t do pre-call txts at that point, but it was always relating to a product they already had with us, usually their home loan, but still. Our team would only do some ob calls if the ib queues were already quiet. (As it wasn’t our main role)

I think in 2 years I only had 2 customers do the ‘let me call you back on the bank number so I know it’s not a scam’ thing, and they were all apologetic when they got back to me. (Kiwi accent)

But he was getting hung up on 8/10 calls. So the TL switched him to inbounds only for those days cos it was affecting his stats and job rating.

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Mission_Ad_2224 t1_j8hdsjr wrote

I'm white Australian (but close enough country for this), and had a few Indian coworkers at a gov call centre and they had the same issue. We were mostly inbound anyway but their stats plummeted when processing because customers refused to give them a chance on outbound (85% of the time).

I hate that we're so racist. And I am putting that one down to racism, because we send a precall SMS and everything.

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Ochre1 t1_j8h2pr9 wrote

Car dealerships can be shady, especially the smaller used car lot "buy here, pay here, no credit, no problem!" type of spots. If they tacked on a costly extended warranty, you MAY be able to get a refund for most of it, or even all.

Hopefully your state's rules on this are consumer friendly. I know for an absolute fact that in certain states you have a window to notify the warranty company that you changed your mind and don't the coverage anymore. In some states, as long as you cancel in the first couple weeks, they have to give you back every dime. In other places you might only be eligible for a pro-rated refund. I'm assuming that in some shitty fuckin' states they can probably just keep it and you might be screwed.

If they refuse to refund or try using stall tactics, look into which state regulatory agency has jurisdiction over warranty companies and file a complaint.

Hopefully the bulk of the added cost is a warranty. If its shit like "weatherproof undercoating" or some other nonsense then it might not be so easy but you could look into returning the vehicle at that point.

Again, this all comes down to where you live and local regulations, but don't listen to these other posters saying you're boned. Good luck!

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Jasun31 t1_j8gus6o wrote

I would go back to the dealership and ask for the general sales manager. Have them explain your contract and the add ons. Then decide if you want to cancel it( you will then be on the hook if your car breaks). They will cancel it and the amount they charged you will then come off your loan. Don’t forget about $2,500 or so depending on state is taxes and registration

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Graega t1_j8gujkn wrote

I financed my current car through my credit union I've had for 20 years. For almost 3 months after I bought it, I got dozens of rejection letters for auto loans from places like, "Jim Bob's Tractor Supply Bank of Bumfuck Ohio". I managed to get about $3k of aftermarket stuff refunded from the dealer over that, and last I heard the Attorney General's office is still investigating them.

NEVER finance your car from a dealer folks. Even if you're already got it financed they're still crooks.

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goosegirl86 t1_j8gsx5b wrote

One of my mates when I was working at a NZ bank requested to only be put on inbound calls not the outbound calls, because he just got hung up on at a much higher rate than the rest of our team did, simply because of his Indian accent. It was rough 😂 they missed out in the end tho cos he was one of our best bankers.

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International-Pie162 t1_j8gpgsv wrote

Bruh…you’re a broke college kid and you put down a TEN THOUSAND DOLLAR down payment on a car?!?!? 🤯🤯

I know it’s not helpful now, but why not take 10k and spend it on a used car??

Lol…forget about that 25k…assuming interest isn’t figured into that amount, you could possibly be on the hook for upwards of 30k 🥴

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