Small taco? They're huge as far as tacos go. Filled so much you can't hardly even close the tortilla, much less roll them up. I had 2 and it was plenty.

I travel a lot. The chipotle’s here in Richmond are the worst I’ve ever seen. The Barbacoa is a soupy mess. I’ve just stopped going. They need some serious quality control.

It was never good anywhere. Get a local Mexican place instead of shitty chain food.

I've usually had good experiences with the Staples Mill location. Food is always good, portion sizes are respectable, and I've never had to wait. I mostly use mobile ordering though

FFS, just stop going to Chipotle.

After 3 delivery orders in a row where I did not want sour cream and it came slathered in sour cream, making it inedible for me, there will not be a 4th. One was fluke, two was a wtf? Three was my fault for giving them another chance.

I usually do 2 + a drink and am good but I've been doing intermittent fasting for a few months so it's easier for me to feel full than it used to be.

edit: This comment is at -2 and imagining the kind of person who's like "two tacos and a drink to feel full??? downvote!!!" makes me laugh, what a sad existence

I miss Cafe Rio more than words can express

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🙌

Never settle out of pocket. Always get their information and let insurance battle it out for you. Some older guy rammed into my car while I was pumping gas and insisted he pay $300 cash on the spot for the hole he punched in my bumper. I went through his insurance and they ended up shelling out $900 for the damage. I fixed the hole myself and pocketed the $900.

Torchys is so expensive though. 5-6 dollars for a single small taco is a lot. I dropped 20 on a lunch and wasn't full.

I-64 is the dividing line

This is me, committing to going in April

yeah that’s true everywhere, I guess the effort is just worth more in Richmond lol

Because they don’t pay for shit, the conditions are abysmal and Chipotle has refused to do anything about it since like 2011. Don’t expect anything good out of a union busting minimum wage paying sweat restaurant.

Here is a summary of Small Claims court in VA. Sometimes just the threat of going to court is enough to get the other person to pay up because in court besides the actual damage cost you can ask for reimbursement of court fees and the cost of your time to take off of work to be in court. I can not say if a judge would award you everything but the dollar signs add up even just for a threat.

You can let them know something like "I am reaching out to you one last time before I file a formal suit in court where I will be seeing my repair costs, court fees, and compensation for the day off of work I will need to take to attend. I would still like to work this out between ourselves directly or with your insurance company but I will take these next steps if this is not resolved"

I am not a lawyer and no one would ever mistake me for one, this is just my own opinion of your options

Why don’t they make packet-sizes of that delicious chipotle hot sauce instead of the little bottles? This is a functional money-making proposal. DM me.

Nope! You just show up :)

Who cares? What does Chipotle have to do with Richmond? Aren’t they owned by McDonalds? SUPPORT LOCAL BUSINESS

Is there a sign-up? Could not find anything on their website

I have eaten what I would estimate is between $3k and $4k in Chipotle products in the last fifteen years. I was one of the psychos who went there 35 times that one summer with a loyalty card to eventually get a free catered party, and I truly didn't get sick of it.

So I feel uniquely qualified to say that the chain really did use to have a spark it no longer does. It was the "cool" place that gave you bang for your buck--you could easily split a fat $6 bowl-plus-tortilla into two meals if you were low on cash--and they turned that cool image into brand loyalty. They were the everyman's fast casual dining chain. I know they were always a business with business priorities, but the vibe and atmosphere conveyed that they actually cared that people got fed for a good price first and had room for infinite growth second.

They are now cashing in that loyalty for the growth that all companies promise themselves one day, and unsurprisingly the food has suffered. COVID's effect on the service industry certainly didn't help; I now go infrequently enough that with the much higher turnover I don't think I ever recognize an employee from one visit to the next, meaning my food is usually worse than I'd like because no one there has enough practice, so I go less frequently, etc.

And don't even get me started on the mobile order and pickup. When they do manage to get it right, the absence of an audience as they make your food gives them an excuse to skimp quantity by a WIDE margin--you are absolutely not getting the same product if you order right in front of them vs. mobile. And that's if they get your order correct. After my third time getting an order screwed up in four attempts I no longer allow a Chipotle order on my own dime to get made anywhere but in my sight.

Damn shame.

Yes

I was in Miami Gardens a few months ago and was desperate and got Chipotle but it was actually really good. It reminded me of how good Chipotle used to be. There are still places doing it right and Richmond just isn't one.

Does that mean they don't want to settle at all? I'd be like, "okay, let me just do the same amount of damage to your door and let's call it even."