arroz FTW. Pricier but so much better. Kickers better never let that food truck leave.

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Cafe Ole represent

It's not just Richmond, as others have mentioned. Has the saltiest bowl ever from the Union Station one, and on top of that the rice was undercooked.

Later, had the same issue at the Willow Lawn one and let them know in the app. They gave me a BOGO offer, which kind of blows as a "sorry", but i did use it and the next two were good.

The one at Willow Lawn always smells like a wet dog.

Try Canasta’s or Chicken Fiesta

Bro it wasnt even a uber order, it was literally just my food and they put the wrong food in the bag

The Moe’s in Mechanicsville just reopened and celebrations were had.

It’s a city (insert store type), it is going to generally suck compared elsewhere. This seems to be a common trend, whenever I want something that isn’t a convenience store item I just drive 15 minutes outside the city 🤷🏼‍♂️

Was just discussing this with a friend while at Taco Bell. Amazed me that I will pretty much always choose the bell over chipotle now.

The thing that really pisses me off about Chiptole now-a-days is the fact that they have two different burrito making stations.

I find myself in the stores being told we don't have "x, y, and z". Like bitch I came here for a veggie burrito and you don't have peppers or guacamole?

Then you go sit down at the table, online order, and they have everything you need all of a sudden.

If you cannot keep up with walk in orders and online orders, knock it down to walk in only. But I guess they really just don't give a fuck since they are so big now.

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Missing items on the line

Chipotle is such a joke these days. I've made the switch to Moe's. You get way more food for much less. Free chips too!

That’s weird. I’ll have to look. I usually get through Door Dash.

Especially the one in colonial heights. They always got some new employee that’s training to make your burrito. It’s all screwed up.

I just had chipotle in Williamsburg and it was pretty good.

My girlfriend at the time and I went to the Chipotle on West Broad near Innsbrook a few years ago, about a month before the pandemic lockdown began. We were the only customers in the restaurant and were ignored for 10 minutes and then got messy and incorrect food. When I called the store 2 days later to speak to the manager, his only response was to chastise me and tell me I shouldn't have "waited so long to call about the problem". Never been back and the lack of business they get is telling. Chipotle's food quality in general has gone down over the years. I typically prefer Qdoba anyway

The one by the Short Pump mall is the only one that’s consistently fully staffed, and the employees don’t look like they’re being held there at gunpoint. I usually drive the extra distance to go to that one.

I went to the one near Innsbrook a few months ago and it was such a shitshow that a guy quit and walked out mid-shift right in front of all of the customers.

TBT el Gallo on Cary St will take care of you, fam.

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I’m a fan of regency square

Picking up an Uber order from there earlier tonight: “Hi I’m picking up an order for ____” “Well, you’ll have to get a refund through the Chipotle app” “It’s an UberEats.” “Well they’ll have to get a refund through Uber then” “Um… why?” “We’re out of rice.”

RICE. They’re usually just out of guac, pico, lettuce, and cheese.

The one at Chesterfield Towne Center is probably the best one I’ve been to in the area since the start of the pandemic. Some others have been hit or miss, but that one has been consistently solid.

I have had good experiences when I’ve been there in person, but every time I try to order there through the app, it says they are out of lettuce. That may not be true at all, but I usually try to order ahead.