Cafe Rio in Short Pump was the best build you own burrito bowl. I was so sad that they closed their only Richmond location. It was always packed, idk how they didn't make it.

Your first mistake was eating at / or ordering from chipotle in 2023. They haven’t been the same since like 2010-2015

I once waited in line for 20 minutes just to be told they were out of two ingredients I liked.

Christ people suck, you've never worked at a restaurant and neither have the people downvoting me and it shows. Shitty software does not equate to shitty service. Try ordering your food directly from the people making it for a change, ya chudd

Yeah seriously unless they somehow knew what you wanted before you got there and had it waiting for you, or had it delivered to you by somebody else, there's no way this is happening. They'd need some kind of app to do either of those things. Possibly even a website. Hell even a telephone. And since none of those exist, yeah, I'm calling bs

Nobody who smelled this pile of shit would like it

chipotle fell off at least in 2015, if not earlier

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I miss the one at Stony Point. That one used to be the absolute best. A creeper worked there and he would give me giant portions and then ask to sit with me on his break. I’d allow it for those bowls.

Twin Hickory is good. Short Pump and Broad at Cox are both atrocious.

Fifteen years ago I lived in the fan near VCU and it was a 15 minute drive to the closest Chipotle in Willow Lawn. My friends and I liked Chipotle so much that we wrote to them and suggested they open a location in the VCU area.

Now we won't eat there anymore.

You obviously never have been to the Cville Chipotle by UVA. It’s just a train wreck.

The one off forest ave is the only good one

They build it in front of you, how's it missing items?

They’ve honestly got to be making millions off of online and delivery orders that are lacking chips, guac, and other items. It’s pretty much a gamble as to whether you’ll get the right order - I’m honestly surprised when I get everything I’ve paid for.

They just have so many good topping compared to Chipotle. The queso, jalapeños, pickled red onions, etc

You’re on to something.. or just a good legitimate Latino restaurant

Nope, empty store in carytowne and I get terrible service at 11:30am.

The Carytowne chipotle has gone down the shitter. I had to drive all the way back because they gave me the wrong shit. I'm not going there again. Period.

Qdoba gang

It has ok days and bad days. VCU Chipotle is its own unique level of suck. Carytown Chipotle is like a shitty ex boyfriend that tricks you into thinking they’re not shitty but they’ll always find a way to let you down.

The hull st one isn’t bad tbh. I swear their burritos are bigger than the average chipotle

Comparing Chipotles is like saying this pile of shit smells a little better than that pile of shit.

Carytown is way better than VCU.

LMAO seriously though. I was telling my friend about my last 2 experiences at chipotle this past week. The first one I somehow managed to get a veggie bowl instead of a chicken bowl. The second one I received my guac, but no chips! Unreal.