Recent comments in /f/nottheonion

palabradot t1_ja2zg3i wrote

Wow. Every last CS place I've worked in, there are clear procedures about what to do if someone identifying themselves as legal counsel or law enforcement call the line.

In most cases, nope, I wouldn't have been taking that call other than to get the name and where they're calling from so I can transfer to a supervisor to handle it. OR law enforcement has their own line to call that gets them directly to a supervisor.

So either this guy didn't listen that day, got told 'this rarely happens' and forgot, or couldn't find any person to transfer that to.

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