Which corroborates my note that we should explore privatization because of how poorly JC handles both employee assets but also their own systems.

The city government needs to create or retain this expertise. Not contract it out and get ripped off by self-dealing politicians.

I would think another issue to consider for JC 911, is the fact that our public safety employees aren’t being paid correctly even after the city spent over $1.3 million on a payroll system that isn’t working.

Gotta fund the taliban somehow

400 complaints over 18 months, 5 years ago vs 284 calls to 911 in 50 minutes, many of which went unresolved

idk, seems like some pretty easy math to me lol

Here's more on that company: https://www.ixpcorp.com/who-we-do-it-for/

Yo, how many time you spend on commute to hudson yard

This is why I prefer rock/metal music lol. The vast majority of concerts I attend are in the $30-40 price range, unless it's a multiday festival that's more like $400 for four days of music and 100+ bands across different stages. Paying $1000 to see a pop artist perform for a couple hours is insane.

I mentioned it on my own comment earlier- but when Danbury CT went private - police officers had over 400 complaints against IXP within 18 months.. Look at other services the city has privatized that run less efficiently - JCMUA, Animal Control (Liberty Humane who are a pain to deal with) - and some garbage collection. Seems to me that the city would perfer to bust it’s near largest union. Public safety should remain that, public.

Will only get worse if people continue to pay these prices

I work in Hudson Yards and live by Grove St Path(5min walk). With your budget, living near grove st will be tough.

That is WAY too much money for a concert ticket. What is happening to our world?

>Seen here, the company was sued in 2018 for an incident that took place in Danbury, CT, one of their privatized 911 centers.

This is an important note from the article; "A police officer later sued the company after he was beaten for more than a minute while IXP dispatchers struggled to get the information to nearby officers — but the lawsuit was withdrawn this past year."

I sent an e-mail to Fulop last weekend and did get a personal response, which I appreciated:

> We actually had a closed session two weeks ago with the city council as it is an extremely high priority - without getting too into it we had a proposal on this issue 9 months ago that the city council didn’t approve bc the existing dispatchers protested…. The meeting two weeks ago was pleading with the council that they need to consider the larger problem and I do believe they were receptive

> Here is an article and we explained to them then and again it has nothing at all to do with under staffing - I think they acknowledge that now: https://www.nj.com/hudson/2022/11/jersey-city-council-rejects-213k-contract-to-evaluate-citys-911-service-citing-understaffing-as-problem.html?outputType=amp

Which I haven't had the time to unpack or respond to, but I appreciated that the overall approach was in admitting the problem existed. I emphasized in my e-mail that this is the kind of basic service that, aside from its inherent value, would definitely play a factor in whether people with money would want to move here or buy a house here, so if they don't care about the actual lives at stake, they can think of the property values... I know, I know, a little craven, but I never assume a politician cares about lives.

Anyway, if you're mad about this (you should be), you should write to the mayor, to your councilperson, etc. Obviously your individual e-mails aren't going to make the difference, but there is a lot of evidence that a tide of individual, hand-written, real messages does make these people think that this is something people care about. That's the first step towards change.

Yes, I agree that it shouldn't be broken but, unfortunately, this is not the issue that we're actively dealing with.

Something being fixable =/= the best approach forward. They would effectively have to recreate the wheel here, hire new people, allocate new resources, administer a robust training mechanism, provide routine audits to ensure everything is working correctly, engage on a software solution that speaks to the systems of the city, etc.

If you're talking about raising taxes, I would wager building an in-house solution is probably going to cost more and would raise our taxes, particularly because in-house solutions often have major pitfalls and may end up failing in the end.

For what it's worth- the company they were exploring, IXP, also handles it for other places in NJ and across the country.

Much of what you're saying is conjecture & assumptions, you may be right, but you may also be very wrong considering this isn't a company they're exploring that is brand new, built by Mayor Fulop's cousin. They have efficacy case studies that prove their effectiveness.

See here

>Privatizing public safety just seems gross to me.

Also, to this point, have you ever been on a college campus, a mall, or even a campus like corporate office? Privatized public safety isn't a new phenomenon. It's been around for decades.

If it works better (& it likely does) than what JC can provide, why shouldn't we explore this option?

I was in MA yesterday and decided to stop into a dispensary. They had five times as many different products as my favorite NJ dispensary, and everything was about 2/3 of the price.

Yah I’m curious about the call center lack,of competence but also what about these drunken scumbags knocking down our shit?

This implies the city currently knows how to do this.

I can agree with a lot of what you're saying- obviously the city is failing and it needs to be fixed immediately, not have another round of reviews to have recommendations to be ignored. My point is- the actual system itself shouldn't be broken. Pretty much every other city of various sizes is able to run a publicly funded 911 dispatch system. NYC is doing it, Newark is doing it, Hoboken is doing it, etc etc. So...it can be done. It seems to me that this smells of corruption- refuse to fix the system (which is entirely fixable) so you can pay a private company to run it instead. And if I had to guess, all of our taxes will increase to cover this. And if I had to go out on a further limb, I suspect there will be shady connections between the private company that is awarded this contract and some higher-up government officials.

Privatizing public safety just seems gross to me. This is literally the bare minimum of what our tax dollars are supposed to be doing.

Then I’d suggest we sign a 1 year contract with the private company and give leadership the ultimatum to train up staff and fix processes, then gradually begin routing calls back into the city owned facilities. This is not something I want a city to “forget” how to do, due to attrition or privatization.

Nah

Idk just seems like people are cherry picking stupid bullshit to be upset about that’s irrelevant. If they want to be loud and proud so be it let them. Just seems a bit gatekeepy to me but seems like I’m in the minority in just being happy about it

Jaunty isn’t the best but like it’s still fantastic for price and not being gray market. Plus they like bitching because it’s all sun grown local and they feel like the industry is being locked off via corruption and politics. While it has some merits it’s turned into bashing anything that’s legal to attempt to basically push their narrative. While it definitely has merit I do think the hate is too intense and targeted at the wrong groups. The hate should be directed at the commissions not the dispensaries and growers

if the city has been this bad at managing this, effectively training operators, etc. and there's an option of a private company coming in to provide all of this I don't see an issue with it.

Pragmatically, it's going to take way longer to clean this situation up internally than it is to hire a private company.

Handling 911 calls is not something that has the luxury of time.

And this the best price in that section 🫠 the rest easily go for $1500

doesn't it f'ing suck that thats not actually bad for a Beyoncé stadium floor seat lol.