Recent comments in /f/iphone

INACCURATE_RESPONSE t1_ja146da wrote

I dropped off and paid for a out of warranty screen replacement on my 11 pro (also in Australia) a couple of years ago, maybe just over a year after it came out.

They said it would be about an hour to complete, and I was welcome to come back or book a return appointment, it was early on a Sunday, so I decided to hang around the shopping centre.

Go back after an hour, and they said they needed another 30 minutes as the new screen didn’t work.

Came back in 30… same thing. There was an issue trying to get it to start. Asked if I could return in another 30.

Final time, they gave me a refurb to replace it as they were unable to successfully complete the screen replacement.

Moral of the story - if they broke it, they would tell you. I reckon there was an issue with the power button and it was just hanging on before you dropped it off.

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cedarpangolin t1_ja143by wrote

Reply to comment by Iza-vi in Ghost touch on new iphone. by Iza-vi

It’s not super likely but I have had two phones that around 85% health started to have battery swelling that put pressure on the connections for the display and digitizer and cussed ghosting at random times. A battery replacement fixed it.

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Elbarto_007 t1_ja11qtm wrote

I had the Apple Store in Brisbane say we had an unapproved battery in an iPhone 6s when we took it to them for a replacement. The Genius Bar guy was quite rude about it.

We had not ever replaced the battery ourselves and owned it since new.

I asked the see the manager, who I had previously passed my thanks to over an apple camp event our kids attended, he remembered me. He twigged that there were a couple of runs with iPhone 6s where some is identifier was missing from the battery’s and it was on the work order process to follow.

He apologised for the Genius Bar member and said he was issuing a new iPhone to us and would reinforce the process with the staff.

So we walked in thinking we were paying nearly $100 and walked out with a new iPhone for our child.

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thebornotaku t1_ja0zy7j wrote

CS is how you build a winning company. Especially when selling premium products. Nobody's gonna be happy dropping $1k on a phone when something goes wrong and they get told to get fucked. But if you make a serious effort to take care of your customers, they'll keep being your customers.

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inspectorgadgetaudio t1_ja0zpuw wrote

Sound wise I personally use Bose QCll buds with my 14PM. Tried AirPods Pro and they weren’t for me. Buds are such a personal choice as far as fit, sound and functionality. The ones I personally tried before I settled on Bose QCll. Sony WF1000XM4 AirPods Pro (first gen) Jarbra 85T Bose QC (first gen) Sennheiser MTW3’s

I recommend trying as many as possible if you can or buy from somewhere with a good returns policy.

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