What model did you get?

I had a regular Heater replaced and it was $2600 being that tankless cost more anyways I’d say it’s in the ballpark

Thanks to everyone for your feedback. Really very helpful! I think the jury is still out on the HD vs. Supply House thing, but at least I am not a special case of getting screwed…we’re all getting screwed if so.

Sounds pretty good. Had a water heater tank replacement. Cost $2000 and took the guys maybe 1.5 hrs to complete

This is kinda funny I almost want to do a janky letter to some neighbors who stick cones out when there is no snow

This is true too. There are a ton of dumb plumbers using this line when you’re exactly correct.

I paid about 2500 for a days work from a really good plumber before. But he did what I though was 2 days very quickly. So it was worth it. It sounds like he just didn’t bother getting a decent price on the unit. It might be true he paid that much and didn’t bother to look. Sometimes the supply houses have a better product with similar sku. You really have to understand the costs going into this.

People don’t realize that you can do it yourself if you know how to read. I had the time to do it so I fixed my furnace two times since buying this house. The second time all the little labels fell off and I got two wires wrong on the circuit board. Called my oil supplier and tech came out and figured it out in fifteen minutes. $130.00 service fee. LOL. But if your busy with life you have to pay for the convenience. I gutted my bathroom and tiled it. The works. Not perfect and two years later I need to cut a couple of trim pieces. Use Schluter as underpayment for tile. Awesome product.

I had my hot water tank go the first month of the pandemic. That sounds about what I paid.

home depot units and other units are usually not the same thing. look at the SKU. home depot is so big that it can get "custom" stuff.

One day you may look back and say, "I remember when I paid only $4400 for an in demand water heater". I have a plumber that I think is pretty reasonable. I told him I had heard that there were so many plumbers and electricians planning on retiring over the next 10 years that they will be able to charge what they want because there aren't enough young people going into the trades. His response: "What are you talking about I already charge whatever I want".

Yeah I paid more than that for a similar system last year

Seems a bit high, though I don't know the specs of your water heater. Is it extra fancy?

I recently got an emergency hot water heater installed on a Sunday of a holiday weekend for $2700. It would have been $2200, but there was an extra $500 for holiday/emergency install.

The install took all of ~20 minutes. Drain, remove, install, connect.

Things that are for your house - annoying/difficult to replace things that you need. - You shouldn't shop by price, you should shop by does this product do what you want, and how long do you expect the product to work.

A lot of things aren't a Go Pro - just throw it out and no problem.

Now hot water heater, no hot shower, it does effect your quality of life significantly even if it is for a day or 2 that it doesn't work.

Lots of things are made cheaply now - Washers/Driers/Refrigerators/Dish washers - none really effect your life as much as no hot water.

This is awfully close to home. Bought a house in July, it gets cold, heat doesn't work. It's important to know that we have a gas furnace.

I check everything I think of and it looks fine. Call the heating contractor, couldn't make it for a few days but since it wasn't horribly cold, we were okay with waiting. A day later I am talking it over with my partner and I showed her the red switch on the wall that says oil burner emergency shutoff. I tell her "this is a switch for oil burners, I don't know where they put the emergency shut off switch for the gas furnace". We both stop and look at each other then the switch. It's turned off. I flip it on, the gas burner starts up.

I don't know who is the bigger idiot. Me for trusting the labeling, or the furnace guy for not fixing the labeling. Fortunately I was able to cancel the heating contractor visit in time and I didn't get charged a fee.

Sounds slightly high based on my experience, but not outrageous. Plumbers are also in high demand at the moment , so you likely paid extra from that.

I also think you are making some wrong assumptions about the cost breakdown he gave you. He may have been at your house for 6 hours, but that hardly accounts for a lot of the backend labor that goes into a project like that, including buying various other materials needed for the install since the equipment does not come with all the necessary piping and valves needed, and then going to pickup all the necessary materials, potentially at multiple different suppliers since some materials are hard to acquire at the moment.

His statement about his supplier being more expensive than HD is absolutely true as well. Almost all equipment and tools sold by HD or Lowe’s are of lesser quality than the same exact product sold from a contractor supply house. That’s how the big box stores make huge profit , they basically pull a bait and switch on unaware homeowners.

That sounds about right.

See if you qualify for the state rebate of $550

https://www.masssave.com/en/residential/rebates-and-incentives/natural-gas-heating-and-water-heater

I don't know when you got your work done but if it was this week, consider yourself blessed you got a plumber. They're balls to the wall with busted pipes.

Johnny Chimpo!

Lol I did this over the weekend by accident. Luckily figured out it was the switch before we had to call anyone.

Yeah I think the old Cub Cadet lawnmowers were shaft driven but the same looking model from HD were belt driven, knocking price down a fair bit.

Got charged $1400 to have a faulty shutoff valve replaced under me sink before it became a problem.

Had to call 4 plumbers to get one to show up. Demand >>>>>>>> Supply in this scenario unfortunately.

> Also, Home Depot worker here. You can’t compare HD prices to supply house prices.

Can you elaborate on this a bit? I'd like to learn the why so I'm not a complete rube of a home owner

edit: ah i see other comments. /u/HumbleHubris86 thanks

Should be about $700-$900 for the install. The unit should be around $1800