That’s Kelbie roofing for you. Had a similar experience. Stay away

There was other repair work as well but I agree with you even at $15k I got hosed.

The problem with holding a hard line and not paying them is they wouldn't start the work until I paid half of the repair invoice. And then the wouldn't finish the roof (put down the modified bitumen) until I paid the second half of the repairs. So they've really got you over a barrel until your roof is complete.

Thanks for the question.

There certainly was a "we'll see what we find when we tear off the old roof" clause in teh contract. It's standard practice just like with your car. Yeah, you took it in for brake pads but it turns out you need rotors and caliper to boot.

Hey I'm sorry I got a follow up:

It was a +$15k for one joist replacement? Or there was other work?

Cause let me tell you, replacing one joist when the roof is off is not a huge scope change. They should have provided a ticket for labor and material, with an agreed upon markup. Cut and dry.

For the scope change. It can happen. Some time you don't know conditions till you get in there. Agree to the mark up rate before.

And if they didn't do work as per the contract, DO NOT PAY THEM. Pay when it's fixed.

You got hosed bad. I'm sorry.

That's not how it works. Those new joists would not be any better than the ones removed. This isn't a wear item. A joist may fail and need to be replaced but it isn't like an engine or other moving part. It's either good or it's bad. The costs of this job are mostly due to the homeowner not knowing what they are doing.

If the roof has to be off to replace them it seems like I would rather have new joists instead of one new one and the rest old. Especially if all that saved was 5k. Piece of mind alone is worth that 5k to me but ymmv

Stop calling them your savior. It's weird.

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You'll change your tine when the board gets wet.....

You don't gain anything replacing joists that are perfectly fine.

a lot of phone trees will hang up on you now if you do this too much. it's beyond infuriating.

What? You settled for particle board on your roof? This company needs to be put out of business.

You should contact MHIC assuming the business has an MHIC number. Let me know if you need assistance.

Yeah, you're in full War propaganda mode so anyone who pushes back you think is your enemy.

Agreed, Horizon was hands-down the most honest company I've ever worked with. It felt like they were family friends.

I'm fucking glad I have T - Mobile internet. $50/mo flat rate and I believe they won't spike that price. I can use my internet peacefully.

Genuinely confounded by the hostility here. As I said in my post I want folks to be aware of the moment when roofers can charge you exorbitantly for repairs. Pursuing legal action over the particle board is not worth my time (and not the point of the post).

Even if OP was correct and this was just an open hydrant without a reasonable explanation, this is like $100 worth of water divided by 600,000 people?

Absolutely you can sue. Your contract is legally binding. I would talk to a lawyer at least. I know about 5 years ago I paid significantly less than you did on a similar roof in Hampden. That company is crooked in my opinion with having them call you with the roof off trying to get a ton more money. I work for commercial contractors which is different than home contractors but contracts are legally binding in both.

My man you signed a contract and so did they.

All of your complaints are you just allowing them to flagrantly breach the contract and then you bitch about how it was a bad experience.

You don’t need to do much beyond contact the attorney general. This isn’t some law and order drama show, this is a cut and dry contractual issue that they are obligated to perform.

If you don’t want people to tell you to get a lawyer when you yourself acknowledge that someone has breached a contract then I don’t even know what you were hoping to get out of this post.

Wow a lot of folks in the comments want me to go to war over the particle board. I asked my savior about this specifically and he said it's not worth the hassle, yeah plywood is better but the particle board should hold up fine.

Plus a law suit would take up a ton of my time and focus. It's my decision and for me it's not worth the time.

One thing that drives me wild is how they make you restart the modem eight times before they consider you might not be an idiot who doesn't do that first and they the problem might actually be on their end.

Yea horizon roofing was absolutely fantastic to us when we needed a roof. Sorry man.

Between the beersnake and the lemons, I think the Defenders fans are squarely from Baltimore

What’s another name for horse? I remember the Stallions for all you OG Baltimore football fans.