Recent comments in /f/baltimore

FirstTimeWang t1_ja3s10j wrote

Pro tip: if you ever have any issues with Comcast or similar companies, call and tell them you want to cancel your service.

They will most likely forward you to Customer Retention who are the service reps that are allowed to be nice.

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BassElectronic6046 t1_ja3opnf wrote

> They used particle board instead of the plywood specified in the contract. Do I want to fight them over it? No I do not. They also installed a section of the downspout incorrectly so it leaked.

You know you can sue people for failing to meet their contractual obligations, right? You did not get what you paid for, they are obligated by contract, which you paid, to perform that work.

Talk to a lawyer and stop letting people walk all over you.

114

MuffinRat84 t1_ja3iiap wrote

It took about 30 min of not backing down and not accepting any of their explanations for a massive rate increase when my contract ran out....after I went with " Just because you are also ripping off my neighbors doesn't make me feel any better about this" they magically found the package that only raised my rate by $7 a month instead of their proposed $40 hike. Fuck Comcast

6