Recent comments in /f/WorcesterMA

Rmcneil87 t1_j5za2c8 wrote

Reply to comment by Rmcneil87 in Electricity Bill Update by dupattaluella

Also, they can’t really rip you off via metering…The state audits a percentage of meters randomly yearly. Mechanical failure on meters is pretty low especially in newer meters that are digital versus older style glass meters which use a disk and gears to spin.

2

Rmcneil87 t1_j5z9kdp wrote

Your difference has nothing to do with the meter technically. It’s the program the meter is on. You just changed from AMI (“smart metering”)to AMR. Your meter more than likely was already being read wirelessly as 99% of residential are, because NG charges a fee to have someone come out and read your meter monthly. AMI meters are designed so you can use power during the cheapest time(off peak hours) to cut the costs.

Customer service is useless and 85% of the time have no clue what they’re saying. Just trying to get you off the line.

Pretty much everyone hates AMI though, as there’s no real instruction on how to use them properly. And a customer service rep has no clue about any of the technical details. They basically read from a script.

2

Chippopotanuse t1_j5z2848 wrote

Can you post another update after a week or so? If your trend holds up…wow.

My concern would be that 18 hours might not be long enough to get an accurate ability to extrapolate a month’s worth of use.

The utility should offer rebates if it’s clear the old meter was way off. If you were being charged DOUBLE your actual usage, that’s insane.

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dupattaluella OP t1_j5ys5fa wrote

Reply to comment by 4runnr in Electricity Bill by dupattaluella

I'm definitely going to be asking them about credits. From my discussions with them a few months back when my usage was over 1000 kwh then suddenly dropped after months of me calling in an complaining, sounds like they won't give credits. But, I'll be trying and going through more than just NG if needed. They need to be stopped from stealing people's money.

1

dupattaluella OP t1_j5yixzq wrote

We got our new meter yesterday. In 18 hours, we've used 9 kwh. Using that, we should use about 12 kwh per day and 360 every 30 days. Obviously that can fluctuate depending on what we're doing, but that's still less than half of what we were charged for last month.

I think NG was ripping us off with the old meter we had that we didn't know how to read and no one could explain how to read.

1

dupattaluella OP t1_j5yiv96 wrote

Reply to comment by lardlad71 in Electricity Bill by dupattaluella

We got our new meter yesterday. In 18 hours, we've used 9 kwh. Using that, we should use about 12 kwh per day and 360 every 30 days. Obviously that can fluctuate depending on what we're doing, but that's still less than half of what we were charged for last month.

I think NG was ripping us off with the old meter we had that we didn't know how to read and no one could explain how to read.

1

dupattaluella OP t1_j5yiudk wrote

We got our new meter yesterday. In 18 hours, we've used 9 kwh. Using that, we should use about 12 kwh per day and 360 every 30 days. Obviously that can fluctuate depending on what we're doing, but that's still less than half of what we were charged for last month.

I think NG was ripping us off with the old meter we had that we didn't know how to read and no one could explain how to read.

2

dupattaluella OP t1_j5yis6j wrote

Reply to comment by elemenopppppp in Electricity Bill by dupattaluella

We got our new meter yesterday. In 18 hours, we've used 9 kwh. Using that, we should use about 12 kwh per day and 360 every 30 days. Obviously that can fluctuate depending on what we're doing, but that's still less than half of what we were charged for last month.

I think NG was ripping us off with the old meter we had that we didn't know how to read and no one could explain how to read.

1