Recent comments in /f/UpliftingNews

TAOJeff t1_j9080lx wrote

I believe this is a massive issue in the USA, the debt that is being sold doesn't need to be verified as accurate (no-one on the collections side is liable for incorrect info, so no point in updating it) and also doesn't necessarily show enough detail to be able to identify the person who supposedly owes money. So if you have the same name as someone on the list and you get found first, you get to deal with the debt collector and have to prove that it wasn't you.

So in your case, there's no penalty for incorrectly saying you owed money when you didn't. Which there really should be as it should be counted as fraud.

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DaveyNicks t1_j9064fg wrote

I took Spectrum to SCC around 2014 because of a typo in their bills that stated my promotional rate was for 44 months rather than 24. Each month the paper bill promo rate counted down one month. At the end of 24 months, Spectrum increased my bill, stating the promo rate had ended. Calling them yielded no results, so I took them to Court and brought all paperwork proving my case. Their frustrated lawyer snapped "Why don't you go get service from another provider?" The arbitrator showed his enjoyment at my response of "I can't, because Spectrum has a monopoly where I live." I won and had the $99 Triple Play for 4 years lol.

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Atomic_Maxwell t1_j901hjc wrote

Literally same thing happened to me, back at the end of 2016– turned in my modem to Charter, asked if I was all good and making sure my account was closed because we were going to be out of the apartment, all seemed good. Then in early 2018, I started using Credit Karma to track my credit score and make it go from awful to not awful, and lo and behold I have something in collections from one Charter Spectrum.

I hope all the big Internet monopolies get a rude but humble wake up call someday soon.

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jade911 t1_j8ztoc5 wrote

This makes me think that the judge has had to deal with shoddy internet connections personally and was happy for a chance for a bit of pay back. I’ve had similar issues with pretty much every provider I’ve used until my current one which is actually providing what it promises. I’d love to get my money back for all the previous subpar service I’ve paid for

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Smtxom t1_j8zse68 wrote

My WIPS was great before I got Starlink. They responded to my support/questions around the clock and within 24hours. Any issues I had were immediately addressed and if it was an issue on my side they’d explain how with screen shots or some other evidence. Starlink is faster but shit customer service.

My WISP did ask if they could put a tower on my property. They offered free service. Wasn’t enough in my opinion so I told them no.

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Koda_20 t1_j8zitt0 wrote

Shit I just paid a $50 bill from charter from an old account that went into collection somehow. I was fairly sure I was free of any charges and had never even had a debt collector call me before.

But I figure what are the odds a huge company like that gets that wrong and so I call and ask about what it was for and they told me it was from the final month of the service I had previously cancelled at another property, July through August.

Then I remembered I'd asked the person I handed my equipment back to at the store when closing my account to make sure I was all paid up with no future bills and they told me I was good. But I don't have that in writing so I just paid the 50 cuz easiest way out.

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