Recent comments in /f/Connecticut

MajorTom404 t1_jcd2mv3 wrote

I switched from Xfinity to Frontier fiber about two years ago. Xfinity overloaded the nodes in our neighborhood which led to extreme instability and network time outs, during the time everyone went WFH.

I went from 30-50ms latency to Google's DNS to a steady 6ms. Huge upgrade. Then about six months later, I had two instances where we were out of internet for 2-3 days. The communication to their tech support was extremely basic, and even after telling them my background in network engineering, it was the usual "turn it off for 2 minutes and back on again". I get it, most people calling for tech support need basic support, but I was also coming off of Xfinity PTSD. Luckily it seemed the issues were sorted out and haven't had an issue since.

So other than the initial hurdles of getting it installed in your area, it's been great. The mixed things you've heard about Frontier most likely has to do with Frontier DSL, which is a different section of Frontier completely.

2

roo-ster t1_jcc40q0 wrote

I switched from Comcast to Frontier fiber a month ago.

I do miss not having cable TV but the fiber service has been rock solid and it was very satisfying to tell Comcast that they'd never see another penny of my money.

Yes, you can subscribe to various services to stream TV over the Internet but they're all way too expensive for how little TV I watch.

2

senorbolsa t1_jcbuoj0 wrote

No complaints, had an issue with the install a few weeks in and they sent a guy out next day to fix it, both the techs I worked with were super professional. Pretty understandable and I was pleased with how they handled it.

Haven't had any other issues. Definitely more reliable than Cox ever was.

YMMV I get Gigabit for $70/mo

and finally no stupid data caps, so I can actually download games without paying $200 a month total to Cox.

1