Recent comments in /f/BuyItForLife

jobblejosh t1_j0pk57e wrote

I don't disagree especially.

What I disagree with is your claim that something's shit because the company specified it wrongly.

If you produced widgets in Germany, the expected standard of the supply chain will be high, because industry there expects to have product returned or rejected if it isn't of suitable quality; both with consumers and business-to-business transactions. It's comparitively easy to get a high quality product from a supplier there; they'll advertise based on quality, certifications, reliability, and provable facts.

In China however, companies need to be a lot more on the ball; you're more likely to have a supplier push the bounds of quality as far as they can go, and skimp on things they think won't be noticed by the buyer. Because the buyer knows this and may well be complicit further on, it's just accepted as a cost of doing business, and as long as someone buys it at the end, who cares about the quality.

Western companies often have people with experience in Chinese markets who are able to source quality components and produce quality products. The idea of 'Cha Bu Duo' sums it up.

To be clear, I think it's a fusion of companies not being familiar with business in the Chinese landscape, and a cultural acceptance in China of somewhat lower quality than the western world would be used to. The blame isn't solely on one side's shoulders.

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SoItWasYouAllAlong t1_j0pj260 wrote

That would be an attempt of using the map to reason against the realities of the terrain.

I'm not an economist, but here's my attempt at describing it in my own words: Microeconomics has an extremely simplified model, which works reasonably well for the purposes it is designed for: Individuals' market behavior, parameterized by few key quantities of the market environment. The dynamics of the collective market environment (simplified to a few key quantities), as a result of individuals' market behavior. But that's all. It says nothing about e.g. whether, when times are good, the owner of a small private business will size bonuses based on the bare minimum which maximizes expected future return, or be generous for emotional reasons.

> In reality, every decision is a decision where the "bottom line is at stake."

That goes directly against my personal experience of businesses' (of various sizes) day-to-day operations. Also, microeconomics assumes "rational actors", not omniscient or internally efficient. It doesn't model the internal dynamics of a business, just its behavior on its external "market" interface, based on available information. E.g, in the same circumstances, on the inside some try to formalize a perfect methodology and avoid disruptions. Others try to build agility and foster disruptive patterns. That aspect of a business is outside the scope of microeconomics.

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Lasshandra2 t1_j0pcva0 wrote

The order I made was for four items, one an enameled cast iron piece.

One item was missing from the box they delivered. I had to call to get a refund for it. The item was sold out when I ordered it but the website sold it anyway.

The expensive enameled cast iron item arrived broken. They required four pics to be emailed. Then I had to pay to ship it back. They are sold out of that color. I’m waiting two months for a refund.

I haven’t used the two other items I ordered. I’m so over LC.

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jobblejosh t1_j0p441l wrote

It's moreso the emphasis on quality control.

You can have whatever manufacturing requirements you want, but if a substandard product (because, as an engineer, you'll know that it's impossible for 100% of products manufactured to be perfect, no matter your Quality Assurance processes, purely down to random chance eventually) makes it past QC without actually being properly checked, that product which is defective in some way will make it to a consumer.

Sure, it's impossible for every defective product to be found, but a robust enough QA/QC system should be able to catch the vast majority.

Unfortunately if your QA/QC standards aren't high enough, and you say 'Good Enough', then a shoddy product will make it through.

Different parts of the world have different cultural acceptance of 'Good Enough'. Which means if the foundry that makes the steel buys in poor quality coke because 'Good Enough', then chances are their steelmaking process is 'Good Enough'. Then whatever raw feedstock they produce might not be great quality, but hey, 'Good Enough'. If the market accepts it, why bother making higher quality steel when you won't make more money and you'd end up spending more and reduce profits.

The casting foundry receives this poor quality steel, goes 'Good Enough', melts it down and casts it, but they don't cool it properly to ensure the right properties and phase structure. But hey, 'Good Enough'. The shoddy castings get a quick once-over, stuck in a box, get a QC stamp, and get sent to the factory that fits them to a final product.

The final factory sees the shoddy castings, but hey, 'Good Enough'. If they reject them then they'll have to slow production, and the foundry might stop supplying to them. They'd have to get more expensive castings from a different foundry. But if the consumers will tolerate it, hey, send it through, fit it, and your shoddy product gets made 'Good Enough'.

You can specify whatever manufacturing processes and requirements you want, unless you actually stick to them they're next to worthless. And if your entire factory doesn't give a shit enough about sticking to the process, guess what? They'll make shitty products.

China can definitely make high quality products. Anker is a Chinese brand of powerbanks and charging products, and they're pretty damn good. Only because they place a legitimate emphasis on high quality processes.

Unfortunately, it's cheaper to make shitty products, so as long as the market will accept shitty quality, the factories will continue to produce shitty products.

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F-21 t1_j0p2gdl wrote

But it's the same product. New ones definitely can have some defects, you can't get around that and that's why the warranty exists (which with Le Creuset is supposed to be for lifetime anyway).

Old ones are 'better' due to survivorship bias. The faulty ones already went through warranty claims back then, so only the good ones are left.

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canigooutsidesoon t1_j0owlxd wrote

Get him a pair of Redwings or donethibg. Have him go and try them on beside buying them. There are specialty shops that sell safety clothing clothing and boots. I would suggest going to one of those so h3 can check different brands for fit. There us nothing worse than shoes that hurt your feet. Plus they can make recommendations give his trade. He will need new boots at least once a year even if he buys the best out there.

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gingerlymugged t1_j0omsyt wrote

I’m a 6’0 man, about 150 lbs, and love my Embody. I’ve owned it since 4 years ago. Easy to find a good seating position, well-made, good-looking. I had a Aeron before that and didn’t like it at all - it forced your back in a certain shape and was very uncomfortable. Tip: my Embody in light colour got stained very quickly; stainless steel base got all scratched.

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