Recent comments in /f/BuyItForLife

ssl-3 t1_j0jnay9 wrote

Apologies for hijacking your thread to ask this, but:

Does anyone have experience with Targus warranty service?

I've got a Targus backpack that I bought from Dell in 2004-ish to carry the first laptop I bought. I still like it just fine and it is holding up quite well aside from one problem. For almost 20 years, I've continued to use it for my present-day laptop and as a carry-on when flying.

The problem is that, lately, the most important zipper (the one nearest the shoulder straps that bears the most weight) has been separating.

It's supposed to have a lifetime warranty, but their website suggests that I need proof of purchase for warranty service -- and that's surely long-gone.

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SoItWasYouAllAlong t1_j0j6hpd wrote

I agree that it's not a major wrongdoing. But it demonstrates that they were and remain assholes.

Actually what they faced strongest public backlash for, was the fact that, IIUC, they outright went and filed suit against a bunch of mom-and-pop businesses. No cease and desist notices, directly sued individual craftsmen. "We're a megacorporation and have a large legal team on retainer, so it doesn't cost us anything to sue you" What kind of sociopath does that? I mean, it was a corporation's action, but an actual living person made those decisions...

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SoItWasYouAllAlong t1_j0j4wr0 wrote

My point is, I'm disputing the "protect what (...) rightfully own" part in your previous statement. We don't know that their property extends as far as their claims did.

Those aren't empty words. Do look up my other comment here (with the two links), and compare their logo against Bearwear's logo. AFAICT, they're trying to prevent the use of stylized images of any mammalian footprint.

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WhiteWingedDove- t1_j0j0u3g wrote

It's really not a big deal. I don't even believe in copyright laws at all, but if a company trying to stop others from using a logo is the worst you can find, that's really weak tea bro.

Can't you dig deeper and find they used slave labor or busted a unionization drive or something?

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